Premier Custom Tile Design Builder in Mason, OH
When you hire Epic Installers, you deal directly with a family-owned crew that has spent the last 24 years setting tile across the local area. We do not farm your project out to sub-teams you have never met. You get experienced tradesmen on-site who care about straight grout lines, clean cuts, and subfloors built to handle decades of daily use.
Tile Is the Difference Between a Finished Room and a Great One
Tile carries a lot of responsibility in a home. It keeps water out of your shower walls, protects the drywall behind your kitchen counters, and stands up to muddy boots coming through the back door. Beyond the practical side, bad tile work is impossible to hide—and good tile work instantly upgrades how a space feels. Getting clean results requires far more than spreading thin-set and slapping pieces down. It means flattening bowed wall studs, correcting sloped floor joists, and choosing grout that will not crack or harbor mildew after a few years of cleaning.
Built-In Showers & Wet Areas
A poorly built shower pan will leak through a ceiling before you ever spot the water stain. We build shower enclosures from the studs out using modern waterproofing membranes, properly sloped mortar beds, and rigid backing boards. If you want a curbless walk-in entry, built-in shampoo niches, or a tiled corner bench, we make sure the structure underneath is just as solid as the tile on top.
Backsplashes That Take the Spotlight
The wall behind your stove or sink gets looked at every day. We install everything from standard subway patterns to intricate herringbone and glass mosaic layouts. Before mixing any mortar, we dry-lay tiles and plan cut lines so you never end up with tiny, awkward slivers squeezed against your upper cabinets or trim.
Floors That Handle Real Life
Entry halls, mudrooms, and busy family bathrooms take a beating. Porcelain, ceramic, and natural stone give you a floor that handles wet shoes, spilled drinks, and pet nails without wearing down. We spend extra time prepping the subfloor to eliminate flex, which is what actually prevents cracked tiles and popping grout down the road.
Fireplaces, Accents, and Custom Details
If you want a fireplace surround that turns heads or an intricate decorative medallion set right into your entryway floor, we handle the delicate cutting and mapping required. Working with slate, marble, stacked stone, or glass takes patience and a steady wet saw. That is where two decades in the trade shows up most.
The Value of Tailored Tiling
Pre-cut sheets and stock paneling rarely fit the actual quirks of a room. Most walls in older homes are not square, and floor joists settle over time. Custom tile work lets you compensate for those real-world flaws. We adjust border widths, work around stubborn plumbing stacks, and make transitions to neighboring hardwood or carpet look intentional. Beyond looks, a well-sealed porcelain or stone installation seals out moisture, protects your subfloor from rot, and cleans up with a simple damp mop.
24 Years in the Trade
Epic Installers stays small on purpose. Being family-owned means our name is attached to every single job site. We show up when promised, keep the dust under control while we cut, and leave your house clean when the work wraps up.
Two Decades of Field Experience
24 years spent laying tile, fixing bad subfloors, and staying current on waterproofing systems.
Straightforward Local Service
We live and work in the area, building our trade reputation one clean job at a time.
Focus on Precision
Even grout joints, level transitions between rooms, and clean cuts around every outlet and fixture.
Direct Contact
You talk directly with the craftsmen building your project, not a commission sales rep.
From First Sketch to Final Wipe-Down
Surprises are great for birthdays, not remodeling projects. We keep our installation process clear so you know what is happening in your home every step of the way.
For tile installation standards and product testing, see the Tile Council of North America.
Home Visit & Measuring
We walk the space with you, inspect the subfloor or wall structure, measure accurately, and talk through pattern options.
Material Selection & Layout
You choose the tile—porcelain, ceramic, marble, or glass—and we help plan a layout that fits your room's exact shape.
Tear-Out & Prep Work
Our crew strips away old materials, repairs underlayment, installs cement board or waterproofing, and makes sure surfaces are flat and plumb.
Setting, Grouting & Sealing
Tiles are set with full mortar coverage and clean spacing. Once cured, we pack grout joints, seal natural stone or grout lines, and complete a final walkthrough with you.
Related Services in Mason, OH
Custom Tile Designs Across Southwest Ohio
The same custom tile designs crew works in each of these counties and communities. Pick your area to see how we handle projects near you.
Recent Projects Around Town
A quick glimpse at what we do
Take a look at some of the walk-in showers, kitchen backsplashes, and tiled entry floors we have recently built for homeowners across Warren County.
Local Feedback
Real feedback from local projects
Read what homeowners in the area have to say about working with our installation crew.
“They took our kitchen wall out, added a beam and an island, and the new cabinets run right to the ceiling. The crew showed up when they said they would and kept dust out of the rest of the house.”
“Called about a roof leak that two other companies could not find. They traced it to bad flashing at the chimney, fixed it the same week, and patched the ceiling drywall so you cannot tell it was ever there.”
“Small job, big difference. They replaced rotted trim, rehung two sticking doors and repainted the porch. Same care as a full remodel, and the quote was exactly what we paid.”
Common Questions
Do you handle projects right here in Mason?
Yes. Epic Installers works throughout Mason and nearby Warren County neighborhoods. Being local makes it easy for us to swing by for an initial site visit, bring samples over, and stay on schedule once setup begins. You deal directly with our local team from day one through the final walkthrough.
How many days will my bathroom or kitchen be out of commission?
Timeline depends on the scope. A standard backsplash usually takes two days from surface prep to final cleanup. A full custom shower with tear-out, floor leveling, waterproofing, setting, and grout curing typically takes four to seven working days. We give you a clear schedule upfront and stick to it.
Which tiles stand up best to daily water and steam?
Porcelain is hard to beat for showers and bathroom floors because it is extremely dense and absorbs virtually no water. Glazed ceramic works well on shower walls and kitchen backsplashes. Natural stone like marble or travertine offers a classic look, though it requires a penetrating sealer to guard against water marks and soap scum.
Handling weird angles or off-center walls
Unusual room shapes are normal in home remodeling. We spend extra time during layout planning to center key focal points, balance border cuts, and run patterns like herringbone or offset subway so the finished space feels visually square even if the walls are not.
Keeping grout lines clean down the road
Regular sweeping and a mop with a pH-neutral cleaner handle everyday dirt. Avoid heavy bleach, harsh acids, or stiff wire brushes that weaken grout joints over time. Applying a clear penetrating sealer every year or two keeps water and dirt from sinking into cement-based grout.
What separates custom work from a basic installer?
A quick-turn installer often lays tile over whatever surface is already there and moves as fast as possible. Custom tiling focuses heavily on prep—flattening floors, building leak-proof shower bases, and making exact cuts around plumbing valves, niches, and trim. It is the difference between tile that looks fine for a few months and tile that holds up for decades.
Why spend so much time on the subfloor first?
Tile is rigid. If the floor underneath flexes or bounces when walked on, the thin-set bond snaps, causing tiles to crack and grout to crumble. Screwing down subfloors, adding uncoupling membranes, or pouring self-leveler ensures the foundation is rigid before the first tile goes down.
Preparing your home before work begins
Clear personal items, toiletries, and small rugs out of the work area. Removing pictures or mirrors along hallways or stairs where our crew carries materials also helps. We lay floor protection down along our walking paths and use dust control tools while cutting to keep your home tidy.
Let's Talk About Your Project
If you are planning a bathroom update, a new backsplash, or tiled flooring, get in touch. Call Epic Installers directly at +15135450573 or email epicinstallersllc@gmail.com. We will answer your questions, take a look at your space, and put together a clear, accurate estimate.